Engagement, retention, and results - they all start here.

Hi there Reader, Ever wonder why some communities thrive and grow with engaged and loyal members, while others can't get a 2nd login? Not many people will tell you this, but the first 72 hours make ALL the difference. Those first three days of a customers experience with you can make or break their retention, engagement, AND the results they're likely to get from you. But what does this look like in practice? And what should you (or your VA, or your community moderator) be doing during this...