The Inside track on Retention

Get a handle on the core elements that your onboarding needs to address in order to build a membership to the retention point. Then download the workbook to plan yours.

Download the Onboarding Planning Guide

    Here's the Scoop

    This workbook helps you design an onboarding experience that sets the tone, builds trust, and gets your members moving — without overwhelming them (or your team).

    It’s practical, strategic, and designed to help you see your membership through fresh eyes.

    What You’ll Get:

    • A guided workbook that helps you map the first 30 days of your membership
    • Strategic prompts to surface friction points, quick wins, and moments of delight
    • A framework for building onboarding rituals that actually get results

    Why It Works:
    Because when members feel progress early, they stay longer, engage deeper, and refer faster.

    This guide helps you build that momentum by design — not by accident.

    Perfect For:
    → Founders, community leads, and ops teams ready to level up new member experience

    Meet Starlight

    STRATEGY · SYSTEMS · COMMUNITY

    Starlight is a growth strategist and architect of high-retention, high-impact ecosystems. She works with expert entrepreneurs and membership-based brands to turn great ideas into leveraged systems — the kind that bring in leads, build loyalty, and scale sustainably.

    Why onboarding? Because it’s one of the most powerful (and most overlooked) levers for growth. And she’s not here for surface-level tactics — she’s here for moves that shift momentum.